Everything you need to know

Frequently asked questions

Get answers to common questions about our professional document platform for resumes, cover letters, and more.

Platform Overview

Writera is an AI-powered professional document platform. You can create AI-generated resumes, cover letters, statements of purpose, scholarship applications, research proposals, visa statements, and immigration documents. All documents are instantly generated with AI and include unlimited editing and revisions.

Document Types & Pricing

Features & How It Works

AI Process & Quality

Editing & Downloading

Timeline & Delivery

Payments & Credits

Support & Security

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Frequently asked questions

Platform Overview

What is Writera and what documents can I create?

How does the AI generation work?

Can I edit the generated documents?

Document Types & Pricing

How much do resumes cost and how long do they take?

How much do cover letters cost and how long do they take?

How much do AI-Generated documents cost?

How much do AI-Guided documents cost?

How are documents generated?

Will my document be original and unique?

What types of documents can you help with?

Features & How It Works

What is Deep Research and which documents get it?

What are the AI Coaching Sessions?

What is ATS Optimisation and which documents get it?

How many professional templates do you offer?

Do AI-generated documents pass AI detection tools?

Important: What should I know before purchasing an AI-Generated document?

Can I make unlimited revisions to my documents?

AI Process & Quality

How does the AI generate resumes and cover letters?

How does AI-Generated document creation work?

How does the AI-Guided document process work?

What are AI agents and why use multiple agents?

How accurate and original is the AI-generated content?

Editing & Downloading

How do I edit my documents after creation?

How do I download my documents?

Can I use the same document for multiple applications?

What file formats can I download?

Timeline & Delivery

How long does each document type take?

Why do AI-Guided documents take 2-3 days?

Can I speed up the AI-Guided writing process?

Payments & Credits

How does the credit system work?

How do I check my credit balance and purchase more?

What payment methods do you accept?

My payment didn't go through, what should I do?

What is your refund policy?

Do credits expire?

Support & Security

Is my personal information secure?

Do you provide customer support?

What happens to my data if I delete my account?

Can I see examples of documents created with Writera?

Still have questions?