1. Agreement to Terms
By accessing or using Writera ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
2. Description of Service
Writera provides AI-powered formal writing services for education, immigration, and legal applications. Our Service includes:
• AI-generated personalised formal documents based on user input
• Currently offering: Statements of Purpose (university, visa, scholarship, research, work)
• Coming soon: Immigration appeals, visa support letters, legal documents
• Quality analysis and plagiarism detection
• Document editing and formatting tools
• Export functionality in various formats
• Professional customer support
3. User Accounts
To access certain features of the Service, you must register for an account. You agree to:
• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use
4. Payment Terms
• Prices are displayed in your local currency based on your location
• Credits are purchased upfront and used to generate documents
• We use secure payment processing with region-appropriate providers
• Credits never expire once purchased
• Prices may change at any time for new purchases
5. Intellectual Property
• You retain all rights to the content you provide
• Generated documents are your property once payment is complete
• You grant us licence to process your content for service delivery
• Our AI technology and platform remain our exclusive property
6. Acceptable Use
You agree NOT to:
• Use the Service for any unlawful purpose
• Submit false or misleading information
• Share generated content as templates for others
• Attempt to reverse engineer our AI technology
• Violate any university application guidelines
• Use the Service to generate plagiarised content
7. Disclaimer of Warranties
The Service is provided "as is" without any warranties, express or implied. We do not guarantee:
• Admission to any university or programme
• Visa approval or immigration success
• Legal appeal outcomes
• Specific outcomes from using generated documents
• Uninterrupted or error-free service
• That the Service will meet all your requirements
8. AI-Generated Content
Our Advanced AI Pipeline:
• Our multi-phase AI system creates unique, personalised documents for each user
• Content is generated specifically based on your individual background and goals
• You maintain full ownership and control over all generated content
• You are responsible for reviewing content to ensure it accurately reflects your experience
• As with any formal document, we recommend reviewing before submission
• Our Services are provided "AS IS" and you use generated content at your own discretion
Writera produces professional-quality documents designed for your success.
9. Limitation of Liability
To the maximum extent permitted by law, Writera shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
10. Refund Policy
• No refunds policy for completed document generation
• Technical issues preventing service delivery warrant full refund
• Unused credits remain valid indefinitely
• Quality concerns are addressed through regeneration, not refunds
• Credits are transferable only with account ownership
11. Privacy
Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
12. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any changes by updating the "Last Updated" date. Continued use of the Service constitutes acceptance of the modified Terms.
15. Contact Information
For questions about these Terms, please contact us at:
Email:
[email protected]Acceptance of Terms
By using Writera, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using the Service on behalf of an organisation, you agree to these Terms on behalf of that organisation.